Hear What Our Clients Have to Say About Us!
I want to first comment on the courtesy and professionalism that Mr. Gibbs showed us on his visit. We met with several roofers before deciding on TBAR. Out of everyone he seemed to be the most knowledgeable and concerned for our situation. We also took his advice and verified all the information he gave us to vet the contractor's and were surprised to find they all had general liability and not the roofing insurance he told us about. I also want to thank the roofing crew and our project manager Monte Grant. I was able to watch most of the work in progress and wow these guys are good. I know I'm writing this letter almost a year later but after we had strong storm pass through we were concerned about wind damage. Monte came out to inspect the roof for damage and not one shingle was damaged. Thank you for the 15 year wind protection you gave us. Unless a tornado hits our home we know there is little to worry about.
- Joe G. Dallas, TX
We heard about you through our neighbor. They had experienced a leak on their tile roof and after calling two roofers for repairs they couldn't find the leak. They told us you found it before you even climbed the roof and repaired it on the spot. That was 3 years ago and still no leaks, so we called you to re-roof our Monier Tile Roof and what a beautiful roof we have and all with no leaks. Your crew was professional, clean and very quick. Thanks for treating us fairly, professionally and giving us a good price. Thanks for changing my wife's mind about the color. You were right. She does think the Terra Cotta goes better with the paint job on the house.
- Robert T. Irving, TX
Our insurance adjuster met with our first roofing contractor and said we did not qualify for a new roof after Hurricane Ike. TBAR was confident that they could fight for a new roof with the insurance company and win. In less than a week Tracy and an adjuster for our insurance company was on our roof and the results were amazing. Less than 3 weeks later we had a check for a full roof replacement. The quality of work and overall professionalism was truly a blessing. All I can say is if you have been denied a roof from your insurance DON'T GIVE UP! Call TBAR.
- Wink B., Houston, TX
I have an foam roof with an elastomeric coating. We received several bids and all included a complete tear off which wasn't in my budget since I'm retired. I heard of TBAR through a friend and I'm glad I did. TBAR was the only roofer to actually give me two options for repair and replacement. TBAR cleaned and re-coated our roof with 2 layers GAF Topcoat and what a beautiful job they did. I saved over $8,000 dollars and the TBAR warranty exceeded that of all the others who wanted to completely replace my roof. He even fixed a leak issue I had where the carport meets the roof and charged me nothing! Thank you TBAR for helping me.
- Reenie M., Pasadena, TX
Like alot of other people after Hurricane Ike we were denied a new roof from our adjuster. We heard about Tracy and his experience in dealing with insurance companies and adjusters. In 4 days Tracy and a new adjuster was on our roof but with a much different result. They granted us a complete re-roof but it gets better! Tracy told us about Exactimate and his ability to use it. He was able to get every dollar possible from the insurance company and with the additional funds do you know what he did? TBAR upgraded our 40 year roof to a LIFETIME shingle that is also hail impact resistant. IT DOESN"T STOP THEIR. The shingle he used saved us 10% off of our homeowner's insurance. I can't say enough about Tracy Gibbs and TBAR. When other roofers would have pocketed the additional money as profit they instead used it to upgrade and improve our roof.
- Lamar F., Houston, TX
When the hailstorm hit Austin we were hit hard. Almost immediately we had roofers from all over the country knocking on our door. We refused to use a company that wasn't at least Texas based. I called Tracy with Fence Defenders of Austin. He had done an amazing job restoring our deck and fence so we wanted to know if he knew a good roofer. The next day he was on the job dealing with the insurance hassles for us. Several people in the neighborhood have had their roof replaced but none looks as good as ours. The additional ventilation and upgraded hail impact shingle will save us hundreds of dollars a year in electric bills and homeowner's insurance. My neighbors are jealous!
- John F., Austin, TX